Old and Medley Consulting – Old and Medley Business Technology Consulting

Achieve
Outstanding
Customer Success

We help organizations deliver on CX Management needs through our custom solutions tailored to delivering the best experience for your customers

Our Services

Mystery Shopping

Uncover insights into your customer experience with our meticulous Mystery Shopping services. Gain invaluable perspectives on service quality, employee performance, and brand representation

CX Audits

Maximize your customer satisfaction potential with our comprehensive CX Audits. Identify strengths, weaknesses, and opportunities across every touchpoint of your customer journey.

CX Team Setup

Empower your organization to deliver exceptional customer experiences from the ground up with our CX Team Setup service. equip your team with the skills and strategies needed to drive success.

Scaling CX Teams

Our Scaling CX Teams service ensures seamless expansion, providing the resources and guidance necessary to maintain excellence at every stage of growth.

Client Testimonials

"Working with Old & Medley has been a game-changer for our company. Their expertise and dedication have revolutionized how we engage with our customers. "

Jane Huxley

"Old and Medley's approach to customer experience has revitalized our brand and redefined our customer interactions."

Jake Pitts

"The insights provided by Old and Medley have allowed us to anticipate needs, address concerns proactively, and ultimately exceed expectations."

Anita Marcus

Let's work
with you.

Excellence is baked into everything we do, let’s work with you to turn your customers to loyal advocates and increase your Organization’s reputation for Customer Excellence.

Old and Medley is a Customer Experience and Project Management Consulting Company.

1215 5th Str,
SW, Calgary
Alberta, Canada
T2R 0Y6

Achieve Outstanding Customer Success